Return Policy

If you have any questions, feel free to contact us. Please quote your order number and the date your order was placed on all correspondence. Send us an email to info@shadowcollectors.com . Our customer service is available weekly from Monday to Saturday from 8 a.m. to 6 p.m. We try to answer all your questions within 48 hours. 

Customer care

Do you have questions? Then send us an e-mail. We kindly ask you not to DM us customer service messages on Instagram as we are unable to process them. 

Return address

Always use your return form when you send something back to us.
For our return address, please contact our customer service info@shadowcollectors.com

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