Privacy Policy

Who are we

Our site address is: https://shadowcollectors.com/shadowcollectors.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service if you use it. The privacy policy page can be found here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be publicly visible in the context of your comment.

Media

If you are a registered user and upload images to the site, you should avoid uploading images containing EXIF ​​GPS location data. Visitors to the site can download the images from the site and view the location data.

Cookies

When you leave a comment on our site, you can indicate whether your name, e-mail address and site may be stored in a cookie. We do this for your convenience so that you do not have to enter this information again for a new response. These cookies are valid for one year.

When you visit our login page, we store a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

Once you log in, we will store some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and screen options cookies are valid for 1 year. If you select “Remember me”, your login will be saved for 2 weeks. As soon as you log out of your account, login cookies are deleted.

When you edit or publish a message, an additional cookie is stored by your browser. This cookie contains no personal data and only contains the post ID of the article you edited. This cookie expires after one day.

Embedded content from other sites

Posts on this site may contain embedded (embedded) content (for example, videos, images, messages, etc.). Embedded content from other sites behaves exactly the same as if the visitor had visited this other site.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including recording your interaction with the embedded content if you have an account and are logged in to that site.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we keep your data

When you leave a comment, that comment and the metadata of that comment will be saved forever. This way we can recognize and approve follow-up comments automatically instead of having to moderate them.

For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Site administrators can also view and edit this information.

What rights you have over your data

If you have an account on this site or have left comments, you can request an export file of the personal information we hold about you, including any information you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We collect information about you during the checkout process in our store.

What we collect and store

When you visit our site, we collect the following data:

  • Products you have viewed: For example, we use this information to show you products that you have recently viewed
  • Location, IP address and browser type: We use this information to calculate tax surcharges and shipping costs
  • Shipping address: we ask you to fill in this information so that we can, for example, calculate the shipping costs before you place an order and then send the order to you!

We also use cookies to store products in your shopping cart as you browse our site.

When you purchase products from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information, such as a username and password. We use this information for the following purposes:

  • To send you information about your account and order
  • To respond to your requests, including refunds and complaints
  • To process payments and prevent fraud
  • To set up your account for our store
  • To comply with legal obligations, such as calculating taxes
  • To improve our shopping offerings
  • To send you marketing messages, if you choose to do so

If you create an account, your name, address, e-mail address and telephone number will be used to automatically fill in the checkout details for future orders.

In general, we store information about you for as long as we need it for the purpose for which we collect and use it. We are not legally obliged to keep it. For example, we retain order information for XXX years for tax and accounting purposes. This information includes your name, email address, billing and shipping address.

We will also save comments or reviews if you leave them.

Which of our team has access

Members of our team have access to the information you have provided to us. For example, both Admins and Store Managers have access to:

  • Order information, such as the products purchased, the date of purchase and the delivery address, and
  • Customer information, such as your name, email address, shipping and payment information.

Our team members have access to this information to complete orders, process orders, issue refunds and support you.

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